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← Intercom MCP server

Intercom × Claude

Use the Intercom MCP server
in Claude

Conversations, contacts, and help content from Intercom, on tap. This guide connects Intercom to Claude (claude.ai and the Claude desktop app) through a governed gateway — one URL that also works in every other MCP client you use, with your rules and a full log attached.

Connect Intercom free

Live-probed · Security-scanned · Note: Intercom currently restricts third-party sign-ins — API-key path recommended

Setup: Intercom in Claude

Claude adds MCP servers via custom connectors in Settings. The gateway route takes about two minutes:

  1. Create a free gate gateway and connect Intercom to it from the verified directory (one click — note: Intercom currently restricts third-party sign-ins, so use the API-key path if the vendor offers one).
  2. Open claude.ai → Settings → Connectors and click 'Add custom connector'.
  3. Name it 'gate' and paste your gateway URL, then approve the authorization.
  4. Ask Claude something Intercom can answer — the call runs through your gateway, with your rules applied and logged.

What to ask once it’s connected

“Summarize today's support conversations.”
“What are the top support topics this week?”
“Find conversations mentioning billing problems.”
“Draft a help-center article from these answers.”

Why route it through a gateway

One URL, every client

The same Intercom connection works in Claude Code, ChatGPT, Cursor, VS Code too — no per-client re-wiring.

Rules before regret

Allow, ask, or block every tool Intercom exposes — reads can flow freely while writes require your approval.

Every call logged

A plain-language activity log of everything Claude did with Intercom — searchable, exportable, auditable.

Scanned and probed

Intercom passed a live handshake probe and a security scan before listing — and drift detection watches it after you connect.

Connect Intercom freeEverything about Intercom MCP →

Also available: Intercom in Claude Code · Intercom in ChatGPT · Intercom in Cursor · Intercom in VS Code